FCM Travel Solutions Launched a New Portal "Traveller Hub"
FCM Travel Solutions has launched a new portal called Traveller Hub, which is an interactive resource created to ramp up FCM’s efforts towards Duty of Care support for customers and travellers.
- It provides extensive up-to-date Covid-19 travel information where users can search by supplier category, country or region for the latest news on border changes and restrictions; airline routes and safety procedures for travellers; hotel re-openings and hygiene measures; as well as rail travel and car hire announcements.
- It includes tips, frequently asked questions and useful links to help customers plan and pack for their next trip safely.
- It also features a live interactive map, delivered by travel safety specialist Sitata, which shows areas to avoid, number of Covid-19 cases per country, recovery rates, and local social distancing rules.
- In addition, it incorporates an innovative AI conversation-based messaging tool on the home page. This powerful chatbot is embedded in the site and enables users to seek answers to any coronavirus-related travel questions in a live chat environment.
Download the introduction of Traveller Hub here.
For queries, please reach out to FCM Business Development Manager
in Shanghai, Derek Xiang (derek.xiang@cn.fcm.travel).
